Terms & Conditions
Details | Policy |
|---|---|
Age Requirement | Customers must be at least 18 years old or use the website under parental supervision. |
Products | All products are original and sourced from brands or authorized distributors. |
Currency | Egyptian Pounds (EGP). |
Prices | All prices include VAT. Shipping fees are calculated separately at checkout. |
Payment Methods | Cash on Delivery, Visa, Mastercard, Meeza, Mobile Wallets, and InstaPay. |
Order Modification | Orders can be modified within 7 working days, provided they have not been shipped. |
Order Cancellation | Orders may be canceled due to stock unavailability, payment failure, incorrect addresses, suspected fraud, or obvious pricing errors. |
Promotions & Discounts | Offers are valid for a limited period and cannot be combined unless otherwise stated. |
Intellectual Property | All website content, designs, logos, and original images are protected by intellectual property rights. |
Customer Accounts | Customers must provide accurate information and maintain the confidentiality of their account details. |
Product Usage | Products are intended for external use only and must be used according to their instructions. |
Liability | Beauty & Glow is not responsible for damages caused by product misuse or delays beyond its control, without limiting statutory consumer rights. |
Governing Law | Laws of the Arab Republic of Egypt, including Consumer Protection Law No. 181 of 2018. |
Dispute Resolution | Complaints will first be addressed amicably. Unresolved disputes fall under the jurisdiction of the competent Egyptian courts. |
Policy Updates | Terms may be updated at any time, without affecting previously confirmed orders. |