Refund & Exchange Policy
Detail | Policy |
|---|---|
Return period | 14 days after delivery |
Product condition | Unopened, unused, sealed, original packaging |
Defective or incorrect products | Return or exchange within 30 days |
Refund processing | Within 7 days of receiving the return |
Return shipping | Paid by customer unless product is defective or incorrect |
Exchanges | Once per order, subject to availability |
Cancellation | Free before shipping |
Excluded products | Opened cosmetics, perfumes, testers, oils, and certain other items |